Partnerships
Last Updated: April 5, 2025
Partnerships and Third-Party Fulfillment
AIZEN LLC partners with well-known third-party platforms such as Amazon, Walmart, Costco, and other trusted fulfillment providers to ship products to customers. By purchasing products through AIZEN LLC’s website, you agree to the following terms regarding our partnerships.
Third-Party Fulfillment and Shipping
Fulfillment Services: Products ordered on our website may be shipped directly from third-party fulfillment centers, including those operated by Amazon, Walmart, Costco, or other third-party logistics providers. These fulfillment partners are responsible for the timely shipment of your order and the conditions under which they operate. The shipping methods, delivery times, and costs may vary depending on the fulfillment partner and product availability.
Order Fulfillment Process:
When an order is placed, it may be processed and fulfilled by one of our third-party partners. Once an order is fulfilled by a partner, you will receive the necessary shipping and tracking information from the fulfillment partner. Please note that the terms of delivery, processing time, and any other shipping details are governed by the third-party partner's policies.
Product Availability:
Products are subject to availability, and fulfillment will depend on stock levels held by the third-party partners. While AIZEN LLC will make reasonable efforts to ensure product availability, we cannot guarantee that all products will always be in stock. In the event of out-of-stock products, we will notify you and attempt to resolve the issue as quickly as possible.
Legal Compliance and Marketplace Policies
Compliance with Federal and State Laws, by engaging in transactions with AIZEN LLC, you agree to comply with all applicable federal and state laws, including consumer protection laws, sales tax obligations, and data protection laws, such as the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) (if applicable), and other local, state, and federal regulations. AIZEN LLC adheres to Shopify's Terms of Service and privacy policy, as well as federal and state regulations governing eCommerce, sales, data protection, and intellectual property.
Shopify Policies
AIZEN LLC’s website is hosted on Shopify’s platform, and all transactions conducted through the platform are subject to Shopify’s Terms of Service, Privacy Policy, and applicable local, state, and federal regulations.
Third-Party Marketplace Terms
By purchasing products fulfilled by Amazon, Walmart, Costco, or any other third-party platform, you agree to the terms and conditions of these platforms. These platforms may have additional policies regarding orders, returns, refunds, and customer service. AIZEN LLC is not responsible for changes to these policies or for actions taken by third-party platforms.
- Amazon’s Terms of Service
- Walmart’s Terms of Service
- Costco’s Terms of Service
Data Privacy and Information Sharing
Data Protection Compliance: In accordance with the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant data protection laws, AIZEN LLC and our third-party partners may collect and share certain information about you in order to process orders. We are committed to ensuring that your personal data is handled securely and responsibly. For details on how your data is collected, used, and shared, please see our Privacy Policy.
Third-Party Data Handling
When you place an order fulfilled by Amazon, Walmart, or other third-party partners, your information will be processed by these companies in accordance with their own privacy policies. AIZEN LLC has no control over how these third parties handle your data. You are encouraged to review the privacy practices of any third-party fulfillment partners prior to making a purchase.
Returns, Exchanges, and Customer Support
Return and Exchange Policy, The returns and exchanges for products fulfilled by third-party partners such as Amazon, Walmart, or Costco will be handled in accordance with the return and exchange policies of these platforms. AIZEN LLC is not responsible for return fees, shipping charges, or issues related to the return process for these third-party platforms. However, we will assist you in resolving any disputes related to third-party fulfillment.
Customer Service
For assistance with products fulfilled by our third-party partners, you may be required to contact their customer service directly. While AIZEN LLC will do its best to assist with product issues, resolution of any fulfillment or shipping problems will be at the discretion of the third-party partner.
Indemnification and Limitation of Liability
Indemnification
You agree to indemnify and hold harmless AIZEN LLC, its affiliates, employees, officers, agents, and third-party fulfillment partners (such as Amazon, Walmart, Costco, etc.) from and against any claims, liabilities, losses, and expenses, including legal fees, arising from your use of the Services and the products fulfilled by third-party partners. This includes any disputes with third-party providers related to fulfillment, shipping, returns, or other services.
Limitation of Liability
AIZEN LLC will not be liable for any indirect, consequential, incidental, or punitive damages arising from your use of the Services or any products fulfilled by third-party partners. This includes, but is not limited to, issues arising from delayed shipments, product defects, lost or damaged items, or other issues related to third-party services. Our liability is limited to the maximum extent permitted by law.
Governing Law and Dispute Resolution
Applicable Law, these Terms and Conditions are governed by the laws of the State of Illinois, United States, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in accordance with Illinois state and federal law, subject to the Illinois Consumer Fraud and Deceptive Business Practices Act and any applicable federal consumer protection laws.
Dispute Resolution
Any disputes arising from the use of the Services or related to third-party fulfillment shall be subject to binding arbitration, as detailed in our Arbitration Agreement, unless prohibited by applicable law. In the event of a legal dispute, both parties agree to engage in good faith negotiations to resolve the issue before pursuing legal action.
Final Thoughts
Shopify Integration: Since AIZEN LLC operates through Shopify, the platform’s legal policies are also applicable to all purchases made through the website. These include Shopify's dispute resolution processes, as well as their data protection and transaction policies.
State & Federal Legal Compliance
This section ensures full compliance with state and federal laws related to eCommerce transactions, including applicable consumer protection laws (such as the Illinois Consumer Fraud Act), data protection regulations, and federal sales tax regulations. The language used above also complies with the Federal Trade Commission (FTC) guidelines for eCommerce and consumer rights.